"Our ongoing drive to deliver ensures our customers can rely on us in their times of need. The public is urged to prioritise healthy lifestyles, regular medical screenings, and early intervention to reduce risk," says Arno Jansen van Vuuren…
"Our members work with massive machinery, scale dangerous heights, and face conditions that most people cannot imagine. They deserve healthcare built for their reality, not borrowed from models that don’t reflect their daily risks,” says Ruth…
"The research shows that mid-career South Africans are not failing to plan, they are managing risk under constraint. This is a generation trying to hold together careers, families, aspirations and financial commitments in an environment where…
"The danger with AI in financial advice is not always obvious, but the results may be overlooking important detail. Life insurance advice is a difficult space for AI to operate in, as tools can sound convincing while missing critical nuances,"…
"You're as essential to the people who love you as they are to you. When your health fails, it doesn't just affect you, it affects everyone depending on you. Your family's financial security gets pulled into the crisis too," says Damian McHugh,…
"It's easy to think of life insurance as something that only pays out when you die, but modern life insurance covers much more than just death. Our recent claims data across our full suite of benefits shows that serious illness and disability…
“While the direct recruitment costs of high staff turnover are well understood, the indirect costs like diminished team morale and eroded client confidence are harder to put a number on, but often cut deeper,” says Ryno de Kock, Head of Distribution…
"Many businesses still assume this type of disruption is insured, when in reality much of that exposure now sits with them. Businesses need to take a more deliberate approach to how systemic disruption risk is managed across contracts, operations…
"When BrightRock engaged diverse young South Africans about life insurance, a clear pattern emerged: despite recognising its importance, many experience it as overly complex and hard to fully understand," says Sean Hanlon, BrightRock Executive…
"The flaw in the 'I'm young and healthy’ mindset is the assumption that medical emergencies happen to other people, later in life. They don’t, and we see this every day reflected in our claims statistics, and in the lived experiences of our…
“Behind every claim is a promise honoured. And behind every policy is a financial adviser who helped a client put the appropriate protection in place before it was needed,” says Joretha Bothma, Head of Product Development, Underwriting and Claims…
"Fifteen years ago, the business was founded on a simple but powerful idea – that people's lives change, and their insurance should be able to change with them. Today, that idea has proven its relevance at scale," says Suzanne Stevens, Chief…
"These claim statistics for 2025 demonstrate Liberty's commitment to securing the financial futures of South Africans. Our commitment to paying claims remains unwavering. They represent a further promise fulfilled for our clients," says Schalk…
"One of the main challenges in accessing specialist care is the gap between what medical schemes pay and what specialists charge. Medical aid reimburses treatment according to its own scheme rates, while specialists often charge significantly…
Insurance Biz is a New Africa Busines News Services (NABNS) publication launched in 2013 to focus on the insurance industry, investments, financial planning, employee benefits etc. It remains a great resource of news for industry professionals, and for those who seek to learn about the financial sector developments.
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