“Understanding the deep challenges that members face when accessing medical scheme benefits is a key passion and strength of mine. Many members feel vulnerable and stressed when faced with critical health conditions, and this drives my commitment…
"As a Group, we have invested heavily post-pandemic in supporting a return to health screenings, the results of which are now evident in the 2023 data with a 29% increase in earlier stage cancer claims compared to 2022. The importance of this…
“We have seen several horrendous trends emerging in fraudulent insurance claims related to unnatural deaths, including what is called hit-and-run schemes, where some families stage unnatural deaths after their loved ones pass away naturally…
"Through our pre-emptive claims process, we are able to initiate the claim on behalf of beneficiaries who are not aware of the policies their loved ones might have taken. Over the years, this has saved families against financial hardship after…
“For more than 30 years, Madison Life Insurance has had an expansive presence in Zambia. As one of Zambia’s leading insurers, we take pride in our innovative services and dedication to our clients. . We believe that working in partnership with…
"BrightRock has remained resilient. We’ve seen growth in market share over the past year, along with an increase in our average premium per policy, while our lapse experience has remained lower than expected. These are all positive signs that…
“There are two components of protecting your family, the first is having an updated and valid Will, and the second is having the right level of life cover based on your financial commitments. The outcome of being under insured could have a negative…
"According to Bidvest Life’s 2022 Claims Report, Students were the second most likely group to claim on their income protection policy for injuries and illnesses that affected their ability to pursue their studies, careers, or future to come,"…
“Hollard Life Solutions recognises that when a client files a claim on a life insurance policy, they are experiencing a significant life-changing event. The claims process should, therefore, not add to their already stressful situation,” says…
“The traditional employee wellness packages brokers offered their business and corporate clients has not been able to bridge this gap, leaving a significant portion of the workforce unserved. The consequence? Lengthy waits at primary healthcare…
"While even a slight reduction in the lapse rate is good news, policy lapses are concerning. With every risk policy lapsed, South Africa's sizeable insurance gap widens even further, leaving more families financially vulnerable should their…
Lister Saungweme, ASISA Senior Policy Advisor for Transformation, Skills Development and Education, explains that the Report released by ASISA is different from other transformation reports in that it takes into consideration the uniqueness…
“In a complex environment, where policies are intricate and risk is involved, clear, simplified, and transparent communication becomes a cornerstone for success. It helps clients understand complex policies, terms and conditions, and claims…
"The healthcare landscape is evolving at an unprecedented pace, shaped by a confluence of factors ranging from technological advancements to the profound impact of climate change. Understanding and adapting to these trends is crucial for both…
Insurance Biz is a New Africa Busines News Services (NABNS) publication launched in 2013 to focus on the insurance industry, investments, financial planning, employee benefits etc. It remains a great resource of news for industry professionals, and for those who seek to learn about the financial sector developments.
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